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For example, if using Express:. In the where you want the chat link to appear, you need to create an empty div element with id ctsc-web-chat :. Git github. in the discussion!

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Available in: Performance Editions and in Developer Edition orgs that were created after June 14, Total Files The Chat Console and Omni-Channel are helpful for customer support supervisors, too. They can also run reports on live chat session records to gain insight into how their agents are performing. Try on RunKit.

Embedded chat windows are optimized for mobile browsers, so customers have a frustration-free chat experience on every device. Optional dictionary object of information to be passed to agent e.

Use Embedded Service to create a customizable chat window that customers use to get the help they need. In the where you want the chat link to appear, you need to create an empty div element with id ctsc-web-chat :.

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Required Editions. Omni-Channel routes chat requests to the right agent based on availability and qualifications.

Git github. Home github.

Einstein Bots are computer programs that can save both your agents and customers time by handling routine requests and gathering pre-chat information. Chag should either be absolute and starting 'https:', or a path relative to root. Bots are your agents' allies—not their replacements. Version 0. MIT.

Public web chat

Last publish 4 months pub,ic. Unpacked Size kB. However, Chat features several APIs that enable developers to fully customize the chat experience for your org. URL of the webchat stylesheet from this node module.

Public web chat

Report malware. You can implement Chat almost entirely in Setup without writing code. in the discussion!

For example, if using Express:. Use web-based chat to offer real-time support to customers. Support agents use the Chat Console to send and receive messages.

Quickly connect customers to agents by adding chat buttons on your web s and sending automatic chat invitations to customers as they peruse your website. Repository Git github. When these four parts come together, they create one seamless web chat experience for your customers publif support team.